This workshop is an opportunity to discuss a variety of contract terms you’ve been seeing from your customers and what they mean to you, plus we’ll discuss some changes you may be able to negotiate. Armed with a better understanding of some of the terms you are facing, you can develop some practical negotiation strategies. You also can learn to use negotiations to enhance your relationship with your customers – an often overlooked opportunity to forge stronger relationships.

Total time: 1 hr 2 mins